UNI EN ISO 9001:2015 certified.
UNI EN ISO 17100:2017 certified.
Telephone waiting times
All calls answered within two rings.
Translators and interpreters
Our professional translators only translate into their mother tongues. They are selected for their specialist skills in specific fields and must satisfy the requirements of our Quality Management System and the Federlingue (Italian Association of Translation, Interpreting and Language Teaching Companies) Code of Ethics.
Our interpreters are selected for their specialist skills in specific fields and they must satisfy the requirements of our Quality Management System and the Federlingue Code of Ethics.
Monday to Thursday from 8.30 am to 5.30 pm, Friday from 8.30 am to 12.30 pm.
More than 40 languages available as standard.
Customization of services
in accordance with client characteristics and needs
Checking and precision
Quality assurance with cross-checking by a mother-tongue translator, a reviser and a project manager in order to ensure that the translations are impeccable and perfectly correspond to the source text.
We reply to requests for information and quotes within 48 hours.
All of the stages in the working process are monitored at all times.
We always deliver by the agreed deadline.
Ongoing training and improvements
4% of our turnover is invested in training and improvements to our organization.
Confidentiality and data security
Widespread use of information technology (including SAP management software, automatic backup systems, perimeter network security with a dedicated hardware firewall and virtual appliances).
Privacy is a top priority for SB Traduzioni. In order to safeguard our clients, we ask all of our suppliers to sign confidentiality and data protection agreements. In accordance with the standards of professional ethics in our field, SB Traduzioni keeps all information confidential.